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Terms & Conditions

A bit of legal blurb for you to enjoy

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access or use any services. If these Terms of Services are considered an offer, acceptance is expressly limited to these Terms of Service.

The Cunning Linguist is a trading name of Cunning Cards Ltd. (Company number 10924609) Throughout these terms, Cunning Cards Ltd, The Cunning Linguist and site will be referred to as "we", "us" and "our". Cunning Cards Ltd. offers this website, including all information, tools and services available from this site to you the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and / or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and / or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and / or contributors of content.

By using this website and agreeing to these Terms of Service, you confirm that you are at least eighteen (18)


Prices for our products are clearly set out on this website and include VAT at the prevailing rate. Prices are subject to change without notice. Delivery costs are added to the final basket in checkout and are not shown on the product price.

Cooling off

If you change your mind about a purchase you may request a refund by contacting customer service within fourteen (14) days of the purchase transaction. We are unable to provide a refund for customised orders unless the product is damaged or faulty. Refunds will be made to the same credit / debit card used for the original purchae. To receive a full refund the product must be returned to us in it's original state. You are responsible for postage fees when returning items. Address details can be found below.


If for whatever reason we are unable to supply a particular ordered item we will notify you as soon as possible. In this situation we will confirm that you agree to wait for the product to be available, offer an alternative product or provide a refund.

Supply of goods

All greeting cards sold on this website are manufactured and delivered from the U.K.


All orders are shipped using the Royal Mail. We aim to despatch all orders within 48 hours of purchase. View our DELIVERY INFORMATION.


We always endeavour to provide you with products in perfect condition. From time to time problems can arise and in those situations we ask that you inform us as soon as possible. If the product is damaged or faulty, contact us at to arrange a refund or replacement. Please see our RETURNS POLICY for further information.

Payment and Security

You can pay with any Visa, MasterCard, Maestro or Visa Delta Card. Your payment card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order. It may be necessary to re-confirm your security for data protection reasons. Payment will be taken for out of stock product(s) to secure stock, only if you are happy to proceed with the order and agree to wait for the product(s). Payments for products will be itemised on your bank statements as showing payment to Cunning Cards Ltd.

The Purchase on our website will be made in Pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such a payment which holders of international credit cards will be liable to pay.

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us. If using a public computer or terminal, always close the browser when you complete an online session.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely secure or error-free. To the fullest extent permitted by applicable law, our liability to you in respect of of an order shall be limited to the value of that order, and we shall not be liable to you for any indirect, consequential, special or punitive loss, harm or damage (including economic loss, loss of profit, loss of revenue, loss of business, wasted expenditure or depletion of good will) whatsoever or howsoever caused, including, without limitation, as a result of our negligence. For the avoidance or doubt nothing in these therms and conditions excludes our liability in respect of death or personal injury caused by our negligence; under section 2(3) of the Consumer Protection Act 1987; or for fraud or fraudulent misrepresentation.

We use Internet standard encryption technology to protect your data when you transmit it to us. When yo use your credit card, all your data is encrypted and held on a Secure Socket Layer (SSL) server. We are constantly updating our technology to provide you with the maximum practicable level of security. To check that you are in a secure area of our Website look for the closed padlock symbol or unbroken key in your internet browser.

We will never ask you to confirm any account or credit card details via email and if you receive an email claiming to be from asking you to do so then please ignore it and do not respond.

Except as expressly set out in these Terms and Conditions, all implied warranties and representations (whether implied by statute, custom, common law or otherwise) are excluded to the fullest extent permitted by law.

We do not warrant that the results that may be obtained from the use of this website will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel any service at any time, without notice to you.


You agree to indemnify, defend and hold harmless Cunning Cards Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable lawyers' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Website access

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice. We will not be liable if for any reason our Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us.

If you choose, or you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable or amend any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use. You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your Internet connection are aware of these Terms of Use, and that they comply with them.

Website content

We own or are licensed to use all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights existing in or in relation to this Website and its content ("IPR"). If any IPR vests in you, whether by operation of law or otherwise, you hereby assign to us all right, title and interest (whether legal or beneficial) in such IPR throughout the world absolutely to the fullest extent possible, including any and all new renewals and extensions of such IPR. You unconditionally and irrevocably waive any and all moral rights you may have either now or in the future existing in or in relation to this website. You agree to execute all such deeds and documents, and do such acts and things as we may reasonably require in order to assign any IPR to us, to carry out the intended purpose of these Terms of Use, or to establish, perfect, preserve or enforce our rights under these Terms of Use.

Third party

As a convenience to our users, we may make third party software available via this website. To use the third party software, you must agree to the Terms and Conditions imposed by the third party provider and the agreement to use such software will be solely between you and the third party provider. We do not guarantee that any software downloaded via this Website will be free from viruses or other forms of malicious code. We make no representations or warranties concerning the performance, effectiveness or any other aspect of any third-party software downloaded via this Website. In no event shall we be liable for claims of any nature arising from or related to any third party software downloaded via this website.


We may contact you occasionally (including by e-mail and SMS) with the details of The Cunning Linguist branded products services and special offers that we think may interest you or otherwise for customer research purposes. However, we will only do this where we are permitted to do so by law and provided that you have not informed us that you do not wish to be contacted for these purposes. You always have the right to ask us not to contact you for these purposes at any time. You can do this by writing to us by post or by e-mail at When contacting us, please provide your name and contact details.


Your submission of personal information through the store is governed by our PRIVACY POLICY.


This website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by this Website and which collect certain personal information about you. This enables us to tailor our service offering (including the Website) to provide you with the products or services which are more relevant to your individual tastes. However, you may change your website browser settings to reject or delete cookies, although please note that if you do this it may impair the functionality of this Website. As the means by which you can do this vary from web browser to web browser, please refer to your web browser's help menu for further information about refusing or deleting cookies.

Contact us

Our registered office is:

Cunning Cards Ltd.

20-22 Wenlock Road,

London, N1 7GU.                

Company registration number: 10924609

VAT Registration Number: 301 6943 25.